Overview
This course supports participants to understand, apply and operationalise business process mapping and reengineering within institutional, programme or sector contexts. It combines practical instruction, applied examples and implementation-focused learning.
Who should attend
- Executives
- Boards
- Senior Managers
- Technical Officers
Learning outcomes
By the end of this programme, participants will be able to:
- Understand the core concepts and institutional relevance of business process mapping and reengineering
- Apply practical tools, methods and decision frameworks
- Develop implementation, reporting and improvement actions
Programme modules
- Strategic diagnosis
- Institutional development
- Operating models
- Implementation monitoring
Institutional results
- Clearer strategy
- Improved organisational effectiveness
- Better institutional execution