Overview
This course supports participants to understand, apply and operationalise public sector records, filing and documentation systems within institutional, programme or sector contexts. It combines practical instruction, applied examples and implementation-focused learning.
Who should attend
- County Officers
- Executives
- Senior Managers
- Technical Officers
Learning outcomes
By the end of this programme, participants will be able to:
- Understand the core concepts and institutional relevance of public sector records, filing and documentation systems
- Apply practical tools, methods and decision frameworks
- Develop implementation, reporting and improvement actions
Programme modules
- Public administration
- Mandates and coordination
- Service delivery
- Accountability and reporting
Institutional results
- Better institutional coordination
- Improved public service delivery
- Stronger reporting discipline