Strategy, Institutional Development & Organisational Effectiveness

Business Process Improvement and Operational Efficiency

A live online class on process mapping, bottlenecks, workflow improvement and operational performance.

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Format
Live online
Sessions
2 live sessions
Status
Cohort forming
Next window
Confirmed when the cohort is ready

Who it’s for

Operations teams, managers, process owners and service delivery teams.

What the class covers

  • Process mapping
  • Bottlenecks
  • Workflow improvement
  • Operational performance

How it runs

Delivered live online (practical course) over 2 live sessions. Times are shown in East Africa Time (UTC+3). Joining details and any pre-session materials are shared before the class.

Calendar windows

  1. November 2026Cohort forming
  2. May 2027Cohort forming

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